Privacy Policy

vortalexchul (“we,” “us,” or “our”) is a U.S. business located at 52 Buttonwood Ct, Fuquay-Varina, NC 27526. We offer functional textiles for living spaces. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website or contact us about our products (cushions, throws, curtains, and related textiles). This policy is intended to comply with applicable U.S. federal and state privacy laws, including the FTC’s privacy guidance and, where applicable, the California Consumer Privacy Act (CCPA).

Data we collect

When you use our contact form or get in touch by email or phone, we may collect your name, email address, phone number, and the content of your message. We may also collect technical data such as IP address and browser type when you visit our site. If you consent to cookies, we may collect information as described in our Cookies Policy.

How we use your data

We use your data to respond to inquiries about our functional textiles, process orders or requests, send relevant information about products and updates (where you have agreed), and improve our website and services. We do not sell your personal data to third parties.

Sharing and storage

We may share your data with service providers who help us run our website or communications (e.g., hosting, email). We require them to protect your data and use it only for the purposes we specify. Data may be stored or processed in the United States.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights or ask questions about this policy, contact us using the details on our Contact page.

California residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) may give you the right to know what personal information we collect, the right to delete it, and the right to opt out of the “sale” of your information. We do not sell personal information. To request access to or deletion of your personal information, or to opt out of the sale of your personal information (no sale occurs), contact us at the address, phone, or email on our Contact page. We will not discriminate against you for exercising your CCPA rights.

Children's privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it promptly.

Updates

We may update this Privacy Policy from time to time. The current version will be posted on this page with the date of the last update. Continued use of our site or services after changes constitutes acceptance of the updated policy.

Last updated: .